Although 75% of top executives rank AI among their top three strategic priorities, only 25% report that they have successfully captured significant value from it. This indicates an "AI impact gap" that businesses must bridge.
Companies that effectively leverage AI typically focus on:
Major enterprises are increasing AI budgets, signaling growing confidence in AI’s role in driving business efficiency and enhancing customer service.
Despite concerns about automation, only 10% of executives expect AI to reduce their workforce. Instead, AI is seen as a tool to augment human capabilities rather than replace jobs entirely.
The gap between AI’s potential and its realized impact is a major challenge. Organizations must focus on strategic planning, targeted investment, and workforce development to maximize AI’s value.
Read the full report:
🔗 BCG: Closing the AI Impact Gap
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